Responsible Gaming

At Caspero, we believe that gaming should always be an enjoyable and entertaining pastime. Our commitment is to provide a safe and secure environment where players can have fun responsibly. We’ve established a comprehensive framework to ensure that your experience at the Caspero site remains positive and within your control. This page outlines the tools and resources available to help you manage your play and find support if you ever need it.

Our Approach to Safe Play

We are dedicated to promoting a culture of responsible gaming. This means we proactively provide our players with the information and tools necessary to make informed decisions about their gambling activities. Our platform is designed to support healthy playing habits, and our team is trained to recognise and assist with issues related to problem gambling. We believe in transparency and empowering our players to stay in control of their gameplay.

Tools to Help You Play Responsibly

Caspero offers a suite of tools that you can access directly from your account settings to manage your activity. These features are easy to set up and can be adjusted to suit your personal circumstances.

Deposit Limits: You can set a maximum amount you wish to deposit over a daily, weekly, or monthly period. This helps you stick to your budget and avoid spending more than you can afford.
Loss Limits: Control your potential losses by setting a limit on the net amount you can lose within a chosen timeframe. Once this limit is reached, you won’t be able to place further bets until the period resets.
Wager Limits: This tool allows you to cap the total amount of money you can wager over a day, week, or month, helping you manage the volume of your play.
Session Timers: Receive regular pop-up notifications or “reality checks” that remind you how long you have been playing. This helps you keep track of time and make conscious decisions about continuing your session.
Cooling-Off Period: If you feel you need a short break from gaming, you can activate a cooling-off period for a duration of 24 hours up to six weeks. During this time, you will not be able to access your account for gambling.
Self-Exclusion: For those who need a longer break, self-exclusion is a formal process to block access to your account for a minimum of six months. This is a significant step and a commitment to cease gambling for an extended period.

Recognising the Signs of Problem Gambling

It’s important to be aware of your own gaming habits. If you’re concerned about your gambling or that of someone you know, ask yourself the following questions:

Do you find yourself spending more money or time on gambling than you intend to?
Are you chasing losses or borrowing money to gamble?
Has gambling stopped being fun and started feeling like a necessity?
Is your gambling negatively impacting your work, studies, or relationships? If you answer yes to one or more of these, it might be a good idea to seek advice.

Where to Find Support in Australia

If you need to talk to someone about your gambling, several professional and confidential organisations across Australia offer free support. The information you can find on the Caspero about us page complements our commitment to player well-being. We strongly encourage reaching out to one of these expert services:

Gambling Help Online: Offers free 24/7 chat, email, and phone support. Visit gamblinghelponline.org.au or call 1800 858 858.
Gamblers Anonymous Australia: A fellowship of people who share their experience to solve their common problem and help others recover.
Lifeline: Provides 24-hour crisis support and suicide prevention services. Call 13 11 14.

Preventing Underage Gambling

Caspero strictly enforces its policy that all players must be 18 years of age or older. We conduct age verification checks to prevent minors from accessing our platform. We also encourage parents to use filtering software like Net Nanny or CyberPatrol to block access to gaming sites from their home computers.